Shipping policy
1. Overview
At Fairway Collections, we offer both digital products and physical products. This Shipping Policy explains how orders are processed and delivered.
2. Digital Products
Digital products are delivered electronically and do not require physical shipping.
After successful payment confirmation, customers will receive access to their digital purchases through the method specified on the product page or via email. Most digital orders are delivered instantly, although some may require additional time for payment verification or technical review.
3. Physical Products
Physical products are shipped to the address provided during checkout. Please ensure that your shipping information is accurate to avoid delays or failed deliveries.
3.1 Order Processing Time
Physical orders are typically processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays.
3.2 Estimated Delivery Time
After processing, physical orders are generally delivered within 3–7 business days, depending on the destination and shipping carrier.
Delivery times are estimates and may vary due to factors such as customs procedures, weather conditions, holidays, or carrier delays.
3.3 Shipping Confirmation and Tracking
When available, customers will receive a shipping confirmation email with tracking information once their order has been dispatched.
4. Shipping Fees
Shipping costs, if applicable, are displayed during checkout before the order is completed. Promotional offers such as free shipping may apply to eligible orders.
5. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. Fairway Collections is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses submitted during checkout.
6. Delivery Issues
If you experience any problems with your digital or physical order delivery, please contact our support team for assistance.
Email: contact@fairwaycollectibles.com
We will make every reasonable effort to resolve delivery-related issues as quickly as possible.